Global Chatroom

Some Help & Advice to visitors who encounter an issue loading a game

Hello. Some of you will encounter issues and pop-up messages on your browser when trying to open the free game files on MuchGames.com in order to play. Yes, this can be initially very frustrating, but "normally" there is a simple cause and solution to hand. Please read examples of problems below that other people have encountered and reported to us. We have added some tips/advice on how to solve these common game loading issues. If you feel your problem is not covered below, and you can't play a game online on MuchGames.com, you can send us a detailed report of your issue via our Contact Page. Please remember to send the web page address of the game where you have a problem. We hope you are back playing these great games very soon.
1 The game won't open for me on my iPad, iPhone or Android-based device. Why is that? In order to play Flash games, you have to install a web browser which supports Flash on these devices. We recommend Puffin Web Browser because it is one of the fastest web browsers (that we have encountered) that supports Flash Player on iPad, iPhone and Android-based mobile devices. Puffin Web Browser provides a desktop-like web browsing experience (with the help of cloud servers) to tablets and smartphones without the normal need for powerful hardware. It is available to download here for Android and iPad/iPhone.
2 The game won't open for me on my PC or Mac. Why is that? First, try clearing your browser Cache, and then reopen the game page. If you are unsure how to clear your cache, see this very helpful guide.
If the game doesn't load for you, and you see a blank area, even after waiting for 5 mins (some games are very large, up to 16 Mb in size, and naturally take longer to load without showing anything), you should try clearing your browser's cache.
Why? Because it may hold an incorrect or incomplete file that prevents the game from loading properly. An incomplete file may become loaded if the connection between you and our server gets interrupted momentarily, or if you hit the 'REFRESH' or 'RELOAD' button on your browser before the game file had the chance to load in full.
3 Shockwave Player required? What is that message about? The game isn't loading for me, and the page seems to be hanging or is blank.. Some games on MuchGames.com require free Adobe Shockwave Player software to play. Shockwave games normally offer higher quality 3d graphics to normal Flash games for a more realistic playing experience. The Shockwave games MuchGames range from extreme sports games such as NASCAR racing, car driving, Super bike, to everyday sports such as basketball, soccer, skateboarding, snowboarding, bowling, Vertigolf, as well as Checkers, brain teaser puzzles, arcade games, adventure games, and skill games to name a few game themes, so, in our opinion, it is is definitely worth downloading the free Shockwave software version to play the game/s for a test run.
Shockwave player runs on both PC and Mac. Normally you will be automatically prompted through your computer browser to download the Shockwave software version required to play a specific game (and this normally takes a couple of minutes maximum to do), or you can first go to the official Adobe Shockwave website, www.shockwave.com, to review and download their free offerings. Once you have the software on your computer, note that the Shockwave-based games can be slow to load due to the size of the files to download (open), especially when your internet broadband connection is not very fast.
4 Games Loading Slowly! Some games are very large, up to 16 Mb in file size, and naturally take longer to load, without showing anything. A slow loading game may also be directly related to your internet connection speed. For example, a regular DSL or Cable internet connection takes 1-2 minutes to download a 16 Mb file.
5 Java or Javascript message popped up on my screen. Why? What is that about? If your computer browser gives you a message that you must have Java or Javascript to play this game, you should first check whether or not Javascript is enabled on your computer. You should visit these sites, and follow the guidelines there.
How to enable Javascript - http://enable-javascript.com/, and how to install Java - http://www.java.com/en/download/index.jsp
6 Silverlight - why do I need it installed to play some games if I already have Flash and Shockwave players installed? Microsoft Silverlight is simply different software. A different player. There are 3 major players (called browser plug-ins) - Microsoft Silverlight, Adobe Flash and Adobe Shockwave. It is the game developer's choice to choose which programming platform to use for his game.